Here is what is included in the plan:

  • Pre-arranged transportation from Toronto Pearson International Airport to your Niagara College quarantine location
  • 14 nights/15 days of quarantine as mandated by the Government of Canada and a condition of your entry to Canada
  • Three healthy meals a day
  • Wireless internet connection
  • Daily check-ins from Niagara College Quarantine Team
  • A COVID-19 test within seven days of your arrival (no additional charge)
  • A subsidy of $1,000 toward your quarantine cost

NC’s Quarantine Plan Cost

  • The quarantine plan cost $2,000 CAD.
  • NC is providing a limited time $1,000 CAD subsidy towards NC’s Quarantine Plan
  • $1,000 CAD will be automatically charged to your NC student account.

Why Register with NC’s Quarantine Plan

In order to travel to Canada, you must register by completing our form and can do so by clicking here.

  • Failure in doing so may result in your seat in your program being rescinded.
  • Failure to comply with the Government of Canada’s mandated Quarantine carries legal penalties and fines.

The Government of Canada’s Quarantine Act

The following information is directly from the https://www.canada.ca/en/public-health/news/2020/03/new-order-makes-self-isolation-mandatory-for-individuals-entering-canada.html and is accurate as of November 11, 2020. Please consult the Government of Canada’s website for the latest information:

“The Government of Canada will use its authority under the Quarantine Act to ensure compliance with the order. Failure to comply with this Order is an offense under the Quarantine Act. Maximum penalties include a fine of up to $750,000 and/or imprisonment for six months. Further, a person who causes a risk of imminent death or serious bodily harm to another person while wilfully or recklessly contravening this Act or the regulations could be liable for a fine of up to $1,000,000 or imprisonment of up to three years, or to both. Spot checks will be conducted by the Government of Canada to verify compliance.”

Questions about your Quarantine Plan? Please email [email protected].

Please consult IRCC for information on entry to Canada. Information provided on this webpage is subject to change at any time and Niagara College accepts no liability for any discrepancies. Please consult the IRCC website for the most up-to-date information by clicking here.

 

BELOW YOU WILL FIND ANSWERS TO OUR MOST FREQUENTLY ASKED QUESTIONS REGARDING QUARANTINE

Date UpdatedTopicNew Student/Current Student/otherThemeQuestionsAnswersLink (if applicable)
08-Nov-20QuarantineAllQuarantine FinanceHow and when do I pay my quarantine fee. Where is it charged?As outlined in your quarantine package, a fee of $1,000.00 will be charged to your student account to cover the cost of your quarantine fees.  You can view this fee within your MyNC Portal, My Financials Section, under Summary for All Terms.  The fee will be listed as “Quarantine Expense”. *You will have until the end of the term to ensure this fee is paid in full. **Any room damage, lost or stolen items, and room service charges will also be added to this invoice, if they are incurred.
08-Nov-20QuarantineAllQuarantine FinanceWill I receive insurance coverage for my quarantine period?• Current Student
o As a current student, you should already have an active policy in place from your enrolment and therefore do not require additional quarantine insurance coverage. Login to your guard.me account to download your policy card details: https://www.guard.me/Niagara College/myaccount
o If you opted out of the fall term and did not receive a policy, a quarantine policy will be ordered for you from date of arrival until December 31st (at no cost to you). After that date, your standard insurance policy will come into effect as part of your NC enrolment, which is charged within your tuition fees.
• New Student
o A quarantine policy will be ordered for you from date of arrival until December 31st (at no cost to you). After that date, your standard insurance policy will come into effect as part of your NC enrolment.

For more information regarding guard.me and your coverage please visit: https://www.guard.me/Niagara College
08-Nov-20QuarantineAllDLI ListWas NC approved on the DLI list? Niagara College welcomed the news that we are confirmed on the DLI list of Canadian institutions with an approved COVID-19 readiness plan, on November 3, 2020. This now enables Niagara College to begin welcoming students through our mandatory quarantine plan.
08-Nov-20QuarantineAllDLI ListNC is on the DLI list, when can I travel? When will I receive my dates? Niagara College was added to the DLI list of Canadian institutions with an approved COVID-19 readiness plan, on November 3, 2020. In mid-October, Niagara International began emailing students with a request to register for your travel block support request. In this registration, you were asked to complete a form that would capture your ability to travel at this time, based on your visa/study permit and program delivery status. Niagara College has developed a mandatory comprehensive quarantine plan that has specific dates to accommodate quarantine requests. In the travel block request form, you are asked to select your 3 preferred travel block dates based on several options. Travel block dates are confirmed based on availability, your permit status, your current term, and how your winter term will be delivered. The Niagara College Quarantine team will email you with your confirmed travel dates within 7 business days of receiving your complete and full request (including copies of your valid study permit and passport). Only then are you permitted to book flights. Do not pay for or make any travel arrangements until you have been provided your travel block confirmed dates by the Niagara College Quarantine team. If you book your flight in advance, or outside of the date(s) provided, you will be responsible to change your flight accordingly and will assume the expense to do so. Pre-purchased flights will not be accommodated.
08-Nov-20QuarantineAllQuarantine - LogisticsHow do I get my travel support letter? When will I receive my travel support letter?2 days before you are scheduled to depart from your destination to Canada, the Niagara College Quarantine team will email you your complete NC Quarantine package if you have completed your dietary restrictions information and your Be NC Ready Quarantine module. The package will included your hotel confirmation, airport pick-up confirmation details, travel support letter, insurance confirmation, and a suggested packing list.
08-Nov-20QuarantineAllQuarantine - LogisticsI don't have a study permit yet, do I still need to complete the travel support registration form?Yes. You are asked to complete this form to ensure that we may follow-up with you and to assist you the best we can as you continue to work on receiving an approved study permit. When your study permit status changes to approved, we will be able to then quickly assist you in arranging for your most immediate travel to Canada to quarantine under Niagara College's comprehensive quarantine plan. If you have not completed the form, you may not be prioritized and may need to wait until there is quarantine space availability at a later date. Any updates on your study permit status are to be emailed to [email protected]
08-Nov-20QuarantineAllQuarantine FinanceWhat is included with the quarantine plan? Niagara College Quarantine Plan inclusions:


Travel Support Letter

Transportation from Toronto Pearson International Airport to your accommodations

14 nights/15 days at a hotel located within the Niagara Region including Wi-Fi

3 freshly prepared meals daily delivered contactless to your room

Daily courtesy check-ins from the Niagara College Quarantine Team

24/7 on-site support

COVID-19 testing
08-Nov-20QuarantineAllQuarantine - LogisticsWhat is the cost of the quarantine plan? The cost for this complete plan is $1000CAD and will be billed to your Niagara College student account. This may be paid throughout your winter term of studies. **Any room damage, lost or stolen items, and room service charges will also be added to this invoice, if they are incurred.
08-Nov-20QuarantineAllQuarantine - LogisticsCan I self-quarantine? Can I do my quarantine with family or friends in Canada? No. Niagara College's comprehensive quarantine plan is mandatory for all students, as it meets all the requirements placed on travellers to successfully complete their quarantine under the guidelines provided by the Government of Canada's Quarantine Act. However, in the most exceptional case, NC may approve a self-quarantine plan for established (level 3 or above) students to quarantine in the Niagara Region only with a plan that meets all requirements to self-isolate. If you are a new student, who does not have an established residence in Niagara which you rent or own since September 2020, you will not be permitted to self-isolate and will be redirected to our mandatory quarantine package. Quarantining with relatives in or outside of the Niagara Region will not be permitted. Please contact [email protected] to inquire.
08-Nov-20QuarantineAllQuarantine - LogisticsIs there any flexibility to change my travel dates? We recognize that the dates to travel provided may have not been your preferred travel dates. However, the Niagara College Quarantine team has developed specific travel dates in accordance with a variety of factors that are required to be met by Niagara College as per the list of DLI's with approved COVID readiness plans. In order to adhere to these obligations, we have determined specific travel days for the quarantine period. The only exception for flexibility is if we confirm there are no flights available from your destination to Toronto on the dates provided. Flexibility and accommodations will not be made for pre-arranged flights, as no travel should be booked until the Niagara College Quarantine team has provided you with a date as since June 2020 students have been advised again pre-purchasing any travel arrangements.
08-Nov-20QuarantineAllQuarantine - LogisticsWhen will I receive my travel dates? After we are able to approve and release the travel date(s), you will receive a detailed communication that will contain your travel date(s) and the next steps. Included in the next steps will be the formal registration link for the comprehensive quarantine plan. The Niagara College Quarantine team, intends to provide you with travel date(s) 2 weeks or more prior to your anticipated quarantine arrival, and will prioritize students based on the criteria of term delivery, and visa expiration status.
08-Nov-20QuarantineAllQuarantine - LogisticsCan I be put on a priority list for my preferred travel date(s)? We will begin contacting students with approved travel dates, beginning in chronological order. We will be in touch with your approved travel dates as soon as we can.
08-Nov-20QuarantineAllQuarantine - LogisticsCan I postpone my travel date to another date? Yes. Permitting that you have supplied 3 days notice of your cancellation and will reschedule your travel based on new dates provided by Niagara College Quarantine team. However, if you are expected to have components of your term delivered on-campus/hybrid you must be in quarantine by December 26, 2020 to begin your January term on time. Arrivals for hybrid/on-campus students will not be permitted after December 26th as you quarantine period will not be completed before winter 2021 classes begin.
08-Nov-20QuarantineAllQuarantine - LogisticsI’m having difficulty booking my travel date. Do you have a travel agency that might be able to help me with my booking? Yes. We can assist in advising on potential flights from your destination. However, we will not book these flights on your behalf. Please contact [email protected] for more assistance.
08-Nov-20QuarantineAllQuarantine - LogisticsI recently received an email regarding Niagara College's confirmation of being a DLI institute. Can I book my flight now? No. The Niagara College Quarantine team has developed specific travel dates in accordance with a variety of factors that are required to be met by Niagara College as per the list of DLI's with approved COVID readiness plans. In order to adhere to these obligations, we have determined specific travel days for the quarantine period. If you book your flight prior to approval, you risk assuming unnecessary expenses to change your flight to align with your approved date(s). Do not book any travel until your dates have been confirmed directly by the Niagara College Quarantine team.
08-Nov-20QuarantineAllQuarantine - LogisticsI booked my flight but it's not on the travel block date. Can I still travel on the date of my ticket?No. We recognize that the dates to travel provided may have not been your preferred travel dates. However, the Niagara College Quarantine team has developed specific travel dates in accordance with a variety of factors that are required to be met by Niagara College as per the list of DLI's with approved COVID readiness plans. In order to adhere to these obligations, we have determined specific travel days for the quarantine period. The only exception for flexibility is if we confirm there are no flights available from your destination to Toronto on the dates provided. Flexibility and accommodations will not be made for pre-arranged flights, as no travel should be booked until the Niagara College Quarantine team has provided you with a date.
08-Nov-20QuarantineAllQuarantine - LogisticsCan I bring my family to quarantine with me. What are the costs?Yes. We are welcoming families to quarantine with Niagara College and have developed a plan to accommodate families in quarantine. There are additional costs associated with quarantine for families. Please contact [email protected] to inquire further.
08-Nov-20QuarantineAllQuarantine - LogisticsI have a pet or pets that I want to travel with. Can I quarantine with my pets?Yes. We can assist you if you will be travelling with pets. Please contact [email protected] to inquire further.
08-Nov-20QuarantineAllQuarantine - LogisticsWhat hotel will I be staying in?Niagara College is working with several hotels in the Niagara Region for quarantine facilities. Your hotel details will be provided in your Niagara College Quarantine package, which will be shared 2 days before you are scheduled to depart your destination.
08-Nov-20QuarantineAllQuarantine - LogisticsWhat should I pack do I need to bring anything specific?To best prepare for your travel to Canada and to quarantine with Niagara College, please complete the Be Quarantine Ready module. Completion of this module is required before you travel, and you may complete it as early as you would like. All details of what to expect, and what to pack are addressed in this module. An important reminder is to consider adaptors and converters for your technology as you will need these upon arriving to quarantine and they are best to purchase before your travels.Be Quarantine Ready Module
08-Nov-20QuarantineAllQuarantine - ExperienceI have dietary restrictions. Will you accommodate them?Yes. Prior to your travel under NC's mandatory quarantine plan, you are asked to share your dietary restrictions and accommodations. All efforts will be made to adhere to your dietary restrictions.
08-Nov-20QuarantineAllQuarantine - Logistics14 days is a long time to be alone. How will you help me get through it?Niagara College recognizes the challenges faced by our students during this isolation period and your wellbeing is our top priority. Each day you will be asked to complete a virtual survey to let us know how you are doing. If you indicate that you need any additional support, our team will work to ensure you have what you need through the various services provided by Niagara College. Additionally, NC International Student Services will provide weekly virtual gatherings and social activities to keep you connected with us and your peers.
08-Nov-20QuarantineAllQuarantine - ExperienceDo I have to have a COVID test before I arrive?Niagara College does not require you to receive a negative COVID-19 test before you travel. However, certain countries may require this. Please ensure you are up to date on the requirements of departing your destination to adhere to any mandatory testing before travel.
08-Nov-20QuarantineAllQuarantine - LogisticsHow will I be tested for COVID-19 when I'm in quarantine?Niagara College has worked with our local public health agencies to arrange for on-site COVID-19 testing at our quarantine facilities. A doctor will conduct your nasal swab PCR test at the quarantine facility without removing you from your room. Testing will take place between days 4 - 8 of your arrival to Canada. You results will be shared with you once they have been received.
08-Nov-20QuarantineAllQuarantine - LogisticsWhat if I have a positive test result? Do I have to pay for any extra days?In the event of a positive COVID-19 test result Niagara College and Public Health will work together to determine your quarantine extension date. If an extension is required, Niagara College will assume the costs of your extension, for individual students.
08-Nov-20QuarantineAllQuarantine - LogisticsWhat if I get sick when I'm in quarantine? What will you do? If you become ill during quarantine, the Niagara College quarantine team will assist you in accessing the medical attention you need, while adhering to the requirements of the Government of Canada's Quarantine Act.
08-Nov-20QuarantineAllQuarantine - LogisticsCan I have a family member pick me up at the airport?No. Your airport transportation is arranged as part of your mandatory Niagara College Quarantine package and ensures compliance with the Quarantine Act of Canada guidelines.
08-Nov-20QuarantineAllQuarantine - ExperienceCan I have family drop me off items like food, or clothing during quarantine?No. As you are in quarantine, you will not be permitted to have items dropped off by family members as we cannot confirm the hygiene standards of its origin. This also includes clothing and other personal items. Relatives also may not collect take-out for you and drop it off at the hotel. Only licenses food delivery services will be permitted to enter the quarantine facility to drop off food ordered from outside the hotel. In the rare circumstance that an item must be dropped off, it will require prior approval from the Niagara College Quarantine team.
08-Nov-20QuarantineAllQuarantine - ExperienceI travelled with a classmate, can we quarantine together?No. Only family units who are pre-approved to arrive together will be permitted to quarantine in the same room.
08-Nov-20QuarantineAllQuarantine - ExperienceWill the food in quarantine be good? What if I don't like what you provide?We have worked with our quarantine facility suppliers to ensure that the food provided has considered the variety of cultures represented in quarantine and will have vegetarian options included. However, as food preferences and expectations of each individual cannot be guaranteed, we encourage you to bring any food items from home that may make this experience more comfortable (e.g. spices or sauces - be sure they are tightly sealed in non-breakable containers). If you are not satisfied with the food provided, you are allowed to order Uber Eatz or Skip the Dishes for delivery by these services only at your own expense. You will require a credit card to do so.
08-Nov-20QuarantineAllQuarantine - ExperienceHow can I get in touch with you while I'm in quarantine?Be sure to download the Be NC Ready app from your preferred app store. The Niagara College Quarantine team will have their own chat channel to support your questions during business hours.
08-Nov-20QuarantineAllQuarantine - LogisticsWhat are the requirements for travellers to Canada? Do I have to do something before I travel to register with the Canadian government? Yes.

Starting November 21, air travellers whose final destination is Canada must submit their information through ArriveCAN before boarding. This includes travel and contact information, q quarantine plan (unless they are exempt), and a COVID-19 symptom self-assessment.

Your Niagara College Quarantine plan can be uploaded to respond to meet all the requirements of an approved quarantine plan.

Travellers will need to show their ArriveCan receipt when seeking entry to Canada. Canada Border Service Agency (CBSA) officers will verify that travellers have submitted their information digitally.

Travellers who do not comply could be subject to enforcement action, which can range from a verbal warning to a $1,000 fine. Exceptions will be provided to those who are unable to submit documents due to personal circumstances such as having a disability or inadequate infrastructure.

Beginning November 4, air travellers will be reminded by their air carrier that they will need to submit COVID-related information digitally through ArriveCAN before boarding their flight to Canada.

Beginning immediately, travellers seeking entry to Canada by land or marine are strongly encouraged to use ArriveCAN before they arrive to avoid delays and to limit points of contact when they reach the border. They can also show their Arrive CAN receipt to a border services officer when they seek to enter Canada.
Mandatory Travel Requirements
08-Nov-20QuarantineAllQuarantine - LogisticsWhat are the requirements for travellers to Canada after they arrive to Canada?As of November 21, 2020, all travellers who enter Canada by air, land, or marine will also be required to submit information through ArriveCAN or by calling the following toll-free number: 1-833-641-0343 during their quarantine period.

Within 48 hours of arriving to Canada, travellers must confirm they have arrived at their place of quarantine and they must complete a daily COVID-19 symptom self-assessment during the quarantine period.

Travellers will be considered a high priority for follow up by Canadian law enforcement if they do not submit their mandatory information.

For Niagara College, you will be required to complete a daily virtual check-in to keep in contact with the Quarantine Team as part of your comprehensive quarantine plan. It is mandatory for students to complete their check-ins daily.
New Mandatory Travel Requirements