Results-Based Management and Outcome Mapping

Results-Based Management (RBM) is a comprehensive, life-cycle approach to management that integrates strategy, people, processes, and measurements to improve decision-making and to drive change.  The approach focuses on getting the right design early in a process, implementing performance measurement, learning and changing, and reporting on performance. Niagara College monitors a project’s result using Outcome Mapping (OM), which focuses on one specific type of result: outcomes as behavioural change. Outcomes are defined as changes in the behaviour, relationships, activities, or actions of the people, groups, and organizations with whom a program works directly.  The main purpose of outcome mapping is not external accountability or reporting, but learning. In this spirit, Outcome Mapping emphasizes that every program has to be prepared to change throughout its implementation; it needs to get better and better at doing its job in order to respond to its boundary partners’ changing needs.

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